Have you ever wondered what it takes to ensure that every product a business produces is of the highest quality? In this interactive video, we take a look at the world of quality assurance (QA) by following the production process of Baldwins, a popular clothing manufacturer in the UK. Through the eyes of Kendra, a machinist on the production line, we explore the crucial role of QA in preventing problems from occurring in the first place by putting processes and documentation in place at every stage of production.

Kendra's attention to detail and commitment to producing high-quality work exemplifies how QA works in practice. We see how she checks for any defects in the fabric and ensures her work is of the highest standard before passing it on to the next stage in the production line.

By the end of this video, you'll have a solid understanding of the role that quality assurance plays in ensuring that businesses produce high-quality products that meet the expectations of their customers. Get ready to discover the strategies that successful businesses use to maintain their reputation for quality and stand out in a competitive marketplace.