Get ready to dive into the world of business operations! We'll start by defining what the operations function is and its primary objectives. From there, we'll explore the various stages involved in running a successful operation, such as procurement, logistics, manufacturing, and sales.

Next, we'll introduce you to Ethan Cowley, the operations manager of SurfsUp LTD, and give you a glimpse into his day-to-day responsibilities. You'll see how Ethan manages the procurement process and supervises the production of surfboards, ensuring they meet quality standards. You'll also witness his discussions with his team about sourcing more environmentally friendly materials while balancing cost and quality.

By the end of the video, you'll have a solid understanding of the operations function and how it contributes to the success of a business. You'll see how operations managers like Ethan are responsible for creating efficient processes that help companies deliver products and services to customers. So get ready to surf the waves of operations and learn how it drives business success!