INTERACTIVE VIDEO

Get ready to explore the world of business with this interactive video. Once launched, you'll dive into interactive activities, master case study analysis, and challenge your knowledge with a multiple-choice quiz
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OVERVIEW

Are you tired of mediocre products and services that fail to meet your expectations? Quality control is the key to ensuring that businesses deliver high-quality offerings that satisfy their customers. In this interactive video, we follow the story of Aaron, a snowboard manufacturing business owner who shares his insights on quality control and how it has been instrumental to the success of his business.

We reveal the adverse effects of poor quality, including dissatisfied customers and damaged brand reputation. Quality control is a systematic process that detects and rejects defects, ensuring that finished goods and services meet the required standards of quality. In our next video, we'll delve deeper into the concept of quality assurance, a proactive approach to quality management that aims to prevent defects from occurring in the first place.

By the end of this video, you'll have a comprehensive understanding of how quality control can be the difference between success and failure in business. Join me as we explore this crucial concept and learn the strategies that successful businesses use to deliver high-quality products and services that exceed their customers' expectations.

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  • DETAILED EXPLAINER VIDEO
  • 10 QUESTION MULTIPLE-CHOICE QUIZ
  • 6 INTERACTIVE ACTIVITIES
  • INTERACTIVE CASE STUDY
  • SUPPORTING STUDENT WORKSHEETS

CASE STUDY ANALYSIS
SAMSUNG

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  • The interactive case study explores Samsung's crisis in 2016 with its Galaxy Note 7 mobile phone, which started to explode shortly after its release. The company recalled the phone and attempted to solve the issue by replacing it and issuing software updates, but reports of replacement models exploding as well led to negative press and questions surrounding the safety of other Samsung products. 

Teacher Resources

Below you can find a range of teaching resources, from printable PDFs to Google Forms, along with an uninterrupted video to play to the entire class.

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